Antoinette Hall
General Manager

Antoinette Hall has been with Eureka Tower since early 2014. She has over 32 years professional, corporate and business experience, with over 18 year of those years spent in the Facilities Management/Owners Corporation industries in Australia and overseas.

Antoinette worked on Eureka Tower in its infancy over 12 years ago and has held a variety of senior positions during her career. Her aim is to ensure Eureka Tower maintains its iconic status on a national and international stage by ensuring ethical and efficient business practice, honest contract management and negotiation, staff direction and a strategic path in Eureka Tower’s future.  Contact Antoinette: a.hall@eurekatower.com.au

Krystal Johnson
Operations Manager

Krystal has been the Operations Manager at Eureka Tower for 4 years and has held various other positions at Eureka Tower for just over 10 years. Krystal manages the day to day running of Eureka including all plant and equipment, general maintenance of all common areas and essential services compliance, to ensure the risk to life and property in the event of an emergency is minimized.

As well as understanding the common plant in the building, Krystal can provide advice and recommendations to residents who may be experiencing issues inside their apartments or who may want to complete some minor renovation work. If you require any building related information, please call Krystal on 9685 0188 or via email: operations@eurekatower.com.au.

Gareth Coleman
Services Manager

Gareth has been the Chief Concierge at Eureka Tower since December 2011 and was recently promoted to Eureka Tower Services Manager. In his new role, Gareth is responsible for the management of all Eureka Tower front of house processes, management and training of the Concierge team and all Security within the building.  Gareth’s extensive expertise in customer service and attention to detail ensures the highest levels of customer service for Concierge and Security services for all Eureka Tower stakeholders.

To contact Gareth please call 9685 0188 or via email: g.coleman@eurekatower.com.au


Nicole Welack
Senior Concierge

Nicole commenced her role as Concierge in May 2015. Her previous background was in 5 star hotel management for a range of European and Asian hotel chains.
Nicole’s primary role is to lead the Concierge team on Eureka Tower’s policies and guidelines. She provides training and ensures that the desk runs smoothly and professionally. Nicole can be contacted on 9685 0188 or via email: concierge@eurekatower.com.au

Ahmed Abou-Eid
Concierge

Ahmed commenced his career at Eureka Tower in the role of security guard as well as covering many shifts on the Concierge desk.   In December 2014 Ahmed started working as a full time Concierge.  Ahmed always has a smile on his face and is eager to please.  He has enjoys getting to know all the residents and being able to assist them as best he can.  Ahmed can be contacted on 9685 0188 or via email: concierge@eurekatower.com.au

Mathew Gildo
Night Concierge

Mathew commenced the role of Night Concierge for Eureka Tower in June 2015.  Mathew has vast expertise in Concierge and security services and is responsible for assisting with the night operations of the concierge desk.  Mathew creates a positive first impression, provides superior levels of customer service, and ensures the night security needs for the building are met in a professional manner.

Matt Blight
Loading Dock Supervisor

Matt Blight is the Loading Dock Supervisor and is your first point of contact for all loading dock bookings and goods lift enquiries.  Matt has considerable experience working in the Loading Dock and is able to recommend reliable removalists when you are planning to move in or out of the building. Prior to working in the loading dock area at Eureka Tower, Matt worked at our Concierge desk for three years.  He has a sound knowledge of the building and provides support to all staff, is responsible for mass communication requirements and assists with in-house IT responsibilities.

Contact Matt directly on 9685 0188 or via email: loadingdock@eurekatower.com.au

Deep
Senior Security

Deep has been working at Eureka Tower for last 9 years as a Senior Night Security Supervisor as well as the role of Chief warden during an emergency situation. Deep is a long standing staff member at Eureka Tower and is highly valued by residents and his colleagues. Deep not only provides a friendly face behind the concierge desk in the evenings, but his presence provides a sense of security and safety to all in the building. Deep can be contacted when on shift on: 9685 0188.

Kumar
Senior Security

Kumar is another long standing Eureka Tower Senior Night Security Supervisors and has been with Eureka Tower since coming over from Crown Casino in 2005. Kumar will most surely greet you with a friendly smile when on duty, but also takes on the more serious roles as Chief Warden during an emergency, and providing security and safety to all in the building. Kumar can be contacted when on shift on: 9685 0188.

 

 

The role of our Senior Night Security Supervisors is to act in the best interests of the building, assist residents and those within the emergency services should any incident arise. They are both a great asset to Eureka Tower.