Patrick Honan
General Manager
Patrick brings more than 30 years of leadership experience across property, hospitality, and asset management, having worked throughout Australia and Asia in five countries. His career spans a diverse portfolio of premium assets, including luxury residential towers, commercial office buildings, retail centres, hotels, and resorts.
Beginning his career in hospitality, Patrick held senior management roles overseeing hotels and resorts in Australia, Taiwan, China, and Indonesia. This foundation in service excellence and operational leadership provided a natural progression into property management, where he has successfully led commercial towers in Indonesia, retail mall operations in Malaysia and Australia, and prestigious high-rise residential developments.
Most recently, Patrick was responsible for the commissioning and opening of a landmark super-tall residential tower in Kuala Lumpur, bringing extensive expertise in complex building operations, occupant services, stakeholder management, and the delivery of premium environments. Throughout his career, he has worked with building owners, management companies, strata communities, and both outsourced and in-house operational teams.
Patrick’s unique blend of hospitality and property experience positions him to uphold and enhance the exceptional standards expected at Eureka Tower. His focus on service excellence, operational efficiency, and resident experience ensures that Eureka Tower continues to set the benchmark as Melbourne’s most prestigious residential address.
To contact Patrick please call 9685 0188 or via email: generalmanager@eurekatower.com.au
Krystal Johnson
Operations Manager
Krystal has been the Operations Manager at Eureka Tower since 2010 and has held various other positions previously at Eureka Tower. Krystal manages the day to day running of Eureka including all plant and equipment, general maintenance of all common areas and essential services compliance, to ensure the risk to life and property in the event of an emergency is minimized.
As well as understanding the common plant in the building, Krystal can provide advice and recommendations to residents who may be experiencing issues inside their apartments or who may want to complete some minor renovation work. If you require any building related information, please call Krystal on 9685 0188 or via email: operations@eurekatower.com.au.
Gareth Coleman
Services Manager
Gareth was the Chief Concierge at Eureka Tower from December 2011 and was promoted to Eureka Tower Services Manager 2016. In his role, Gareth is responsible for the management of all Eureka Tower front of house processes, management and training of the Concierge team and all Security within the building. Gareth’s extensive expertise in customer service and attention to detail ensures the highest levels of customer service for Concierge and Security services for all Eureka Tower stakeholders.
To contact Gareth please call 9685 0188 or via email: g.coleman@eurekatower.com.au
Kumar
Senior Security
Kumar is a long standing Eureka Tower Senior Night Security Supervisor and has been with Eureka Tower since coming over from Crown Casino in 2005. Kumar will most surely greet you with a friendly smile when on duty, but also takes on the more serious roles as Chief Warden during an emergency, and providing security and safety to all in the building. Kumar can be contacted when on shift on: 9685 0188.
The role of our Senior Night Security Supervisor is to act in the best interests of the building, assist residents and those within the emergency services should any incident arise. They are both a great asset to Eureka Tower.