How To Upgrade to Foxtel IQ4 at Eureka Tower

Posted July 7, 2022 by & filed under Announcements, News.

Sky Blue Communications Pty Ltd has completed the SMS multistacker upgrade to the building Foxtel system at  

Eureka Tower, 7 Riverside Quay & 8 Cook St, Southbank 3006.

ALL EXISTING FOXTEL CUSTOMERS MUST CONTACT FOXTEL OR TELSTRA (if your Foxtel is via Telstra) to arrange a new IQ4 installation and swap out your existing Foxtel set top unit.

The existing building TDT services will no longer be available from 31st July 2021

Foxtel Customers (New & Existing):

Visit: www.foxtel.com.au/aptsales and redeem using your code PREMIUMAPT

Or

Ring: 1300 137 757 (Option 1, Press 1)

Foxtel from Telstra customers: Ring: 13 22 00

Notes:

  • When talking to Foxtel or Telstra, Do not let them provide a Self Install Kit or send out an iQ4 by post,  this will mean a technician will not attend and you will have to install your iQ4 yourself.
  • Installation technicians have iQ4s on board.
  • The Foxtel building upgrade iQ4 offer for  Eureka Tower includes installation for Residential  Customers.

Once you have confirmed your Foxtel package and installation details with Foxtel or Telstra you can then contact:

Sky Blue Communications Pty Ltd, Eureka Tower’s preferred installation and service provider

Company  Email:     connect@skybluecommunications.com.au

Website:                   www.skybluecommunications.com.au

Phone:                     (03) 9704 9118 or 1300 759 258

Text:                          0473 474 558

Once you have provided your Foxtel account number, address and installation date, work can then be assigned to Sky Blue Communications Pty Ltd, who will track/arrange/bring forward and complete your iQ4 installation as required.

Required info:

Address:

Contact Number:

iQ4 Installation Date:

Foxtel Account number: (Optional) Account Name: (Optional)

Email Address: (Optional)

For more information please contact operations@eurekatower.com.au or Sky Blue Communications Pty Ltd on the details above.

Mobile Phone Coverage

Posted August 25, 2018 by & filed under News.

Dear Residents,

We have received a number of complaints regarding Telstra and Optus mobile phone drop outs in the building.  This is due to old mobile reception technology in the building.

Unfortunately there is not a lot building management can do.  However, as a Telstra or Optus customer there is something you can do.

If you are having mobile phone reception issues in the building, feel free to use the templates provided or draft your own letter to send to either Telstra or Optus.  Then send this to your respective provider.

To download the template for Telstra click here and send it to andrew.penn@telstra.com.au

To download the template for Optus click here and send it to allen.lew@optus.com.au

It would be great if we can improve the mobile phone infrastructure at Eureka Tower and with your assistance it may be possible.

Thank you.

Antoinette Hall
OC Pride, Director
Antoinette@ocpride.com.au
0421 085 305